General FAQ

All our prices are in Singapore Dollars (SGD)

Your order will be delivered by our courier team.


Malaysia Delivery

Shipping via SF Express

International Delivery

We provide delivery to other countries. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel as we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. Kindly email us at or simply WhatsApp us at (+65) 9274 0474 for enquiries.

Are your items ready stock?

Yes, all items are ready stock, except stated otherwise in the description.

How long is the waiting time for pre-order?

This process takes about 7-14 working days.

Can I exchange or return sale item(s)?

No you can't, sale items are not refundable or exchangeable, except if there is any defect in our item.

I have received an incorrect/defective item in my order, what should I do?

We apologise for your incorrect/defective item. Please email to immediately for assistance. We will get back to you as soon as we can.

For general/business enquiries, please email us at

Play Dress Up reserves the right to amend the T&Cs as required.